Lajuan G. is an experienced Director of Technical Support at Apple Inc., where they manage a large network of technical support advisors in the AMR region. They have a demonstrated history in the consumer multi-channel support industry, having previously worked as a Communications Manager and Customer Relations Manager at MCI Telecommunications from 1989 to 1999. Lajuan holds a B.S. with a double major in Communications and Administration & Legal Processes from Mills College, which they completed in 1988.
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