Lauren Algard is a dedicated professional with extensive experience in the technology sector, primarily at Apple since 2008. Currently serving as Lead Genius, Lauren excels in customer service and technical support, having also held various roles including Concierge and Mobile Technical Support Specialist. Prior to joining Apple, Lauren worked as a Technical Support Coordinator at Bank of America, where responsibilities included managing the Macintosh IT help desk. Lauren holds a Bachelor's degree in Business Administration from Goldey-Beacom College, earned in 2009.
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