Lawrence Cua is a dedicated customer experience team manager with over 10 years of experience in customer contact and call center settings. Currently working in Worldwide Developer Relations at Apple, Lawrence has a history of achieving record-high customer satisfaction rankings and leading customer-focused teams. Lawrence's previous roles include positions at Google, [24]7.ai, Convergys Corporation, and eTelecare Global Solutions for Dell Inc. Lawrence is also pursuing a Bachelor's degree at Ateneo de Manila University.
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