Lia Santry is a Manager for EMEIA AppleCare Channel Service Programs & Strategy at Apple, where they lead service channel teams and collaborate with key partners to enhance service offerings. Previously, Lia served as Programme Director for the Customer National Fibre Network at eir, overseeing large-scale program delivery and stakeholder engagement. With over nine years of experience in program and operational management, Lia is skilled in driving change, reducing risk, and fostering customer-focused programs. Lia holds multiple project management accreditations and a diploma in Financial Management from Cork Institute of Technology, along with degrees in Computer Science and Business Studies.
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