Lipi Baishya

Lipi Baishya has over two decades of experience in customer service, sales, and operations management across various sectors. Starting as a Sales Specialist at Sify Limited, Lipi progressed through multiple roles at Vodafone Idea Limited, where responsibilities included complaint management, customer experience management, and service quality oversight, ultimately reaching the position of Sr. Manager – Business Insights. Following a tenure at Bharati Airtel Services Limited as a Senior Customer Service Executive, Lipi managed operations at Sarikart, focusing on e-commerce strategies and market trend research. Currently, Lipi holds a leadership position at Apple in retail management. Educational qualifications include an Executive MBA from the Indian Institute of Management, Calcutta, and a Bachelor's degree in Political Science from Handique Girl's College.