Marc Burnside is a dedicated professional with over a decade of experience in project management and customer solutions delivery, currently serving as a Lead Genius at Apple. They have consistently demonstrated a strong track record in enhancing customer satisfaction, achieving notable metrics such as a Net Promoter Score exceeding 80 and a sales revenue surpassing $100,000 quarterly. Previously, Marc held various positions, including Certified Trainer at Bolay and Manager at J. Alexander's Restaurants, where they successfully led teams and optimized operational processes. Marc's educational background includes a Bachelor of Business Administration from Florida Atlantic University, emphasizing Management and Operations. Their expertise lies in customer success management, technical solutions development, and team leadership.
This person is not in the org chart
This person is not in any teams
This person is not in any offices