Matthew Keeler is currently a Genius at Apple Inc., where they have been providing technical support and mentorship to both customers and colleagues since 2016. Their role includes diagnosing technical issues, training new employees, and achieving a high customer satisfaction score. Prior to Apple, Matthew served as an ITAM Analyst at the Intercontinental Exchange/New York Stock Exchange from 1999 to 2015, where they developed processes and provided technical assistance while managing IT infrastructure. Matthew is also completing coursework in Political Science at St. Francis College.
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