Matthew Mirabal

Matthew Mirabal is a WW Operations Senior Manager (Real-Time & Asset Management) at Apple Inc., where they manage the real-time operational aspects of a global contact center network supporting approximately 60,000 employees across multiple regions. Prior to this role, Matthew served as an AMR/JAPAC Network Operations Manager at Apple, leading a team of analysts to enhance network operations and implement efficiency improvements. Their career began at Gap Inc., where they held roles in facilities services, and they are currently pursuing a Bachelor of Business Administration at St. Edward's University.