Megan L. is a seasoned RCC Risk & Compliance Manager for the Americas at Apple, where they focus on enhancing security awareness within contact centers and mitigating potential misuse of Apple tools. Previously, Megan held various roles at Apple, including Senior Customer Service and Executive Relations, where they identified support breakdowns and implemented solutions. Their career began at H-E-B, where they gained experience as an admin and pharmacy technician. With a natural inclination for investigation, Megan is driven by a desire to uncover truths through data and functional expertise.
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