Michael Hausner is a seasoned IT and IS Support Specialist with over twenty years of experience in hardware and software support, currently working at Apple as a Senior Advisor in technical customer service. Previously, Michael served as an IS/IT Helpdesk Analyst at Trinity Health from 2013 to 2017, providing technical support across various healthcare facilities. Earlier experience includes a Senior Technical Support Analyst role at Comcast, where Michael excelled in troubleshooting and resolution in high-pressure situations. Michael holds a degree from International Seminary, attaining a GPA of 3.57.
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