Michael Tiernay is a Principal Data Scientist at Apple, where they work on improving the customer experience at Apple Cloud Services. Previously, they served as a Senior Data Scientist at Netflix, focusing on content and marketing research to enhance user engagement and optimize resources. Michael began their career at Edmunds as a Senior Data Scientist, developing predictive models to minimize dealer churn and improve lead conversion. They also held the position of Director of Marketing Sciences at Ipsos, where they revamped the department's methodologies for customer segmentation and churn modeling. Michael earned a PhD in Politics from New York University, where their research centered on the quantitative analysis of civil wars and peace agreements.
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