Michael Torres is a Technical Expert at Apple with over 12 years of experience in sales, customer service, and technical support. Previously, they worked as a Store Manager at GameStop, leading teams to exceed sales goals and providing exceptional customer service. At Apple, Michael has held several roles, including Technical Specialist and Product Specialist, where they have honed their skills in iOS troubleshooting and customer support. They are recognized for their ability to create customer-focused teams and maintain high customer service ratings in fast-paced environments.
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