Mital McCarthy is currently the AIML Data Ops Team Lead at Apple, drawing from over 12 years of management experience. Previously, Mital held leadership roles at RCI, TELUS International Ireland, and Voxpro, where they demonstrated a strong ability to lead diverse teams and exceed performance targets. Mital’s career highlights include developing sales strategies, enhancing customer experience, and mentoring agents to achieve their professional goals. Mital earned a BA HONS in Business Studies from De Montfort University.
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