Mona I. has extensive experience in technical and customer service roles, having worked at Apple as a Technical Specialist, Specialist, and Technical Expert from September 2022 to April 2024. Prior to that, Mona I. served as a Sales Associate at TJX Canada/Winners Merchants International L.P. from August 2018 to December 2019 and worked as a Cosmetician at Groupe Jean Coutu from September 2019 to July 2021. Mona I. pursued an education in International Business at Dawson College from 2018 to 2020 and is currently completing a Bachelor of Arts in Human Relations at Concordia University, expected to graduate in 2024.
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