Monica Terin possesses a diverse background in training, technical support, and customer service across various industries. Experience includes serving as a Certified Training Mentor and Technical Support Specialist at Amazon, where responsibilities involved providing technical support for seller accounts and facilitating training for customer support teams in the EMEA region. Additional roles encompass Service and Training Specialist at Halaxy, HR Administrator at Apple, and Web Marketing Specialist at Retecasa immobiliare, among others. Education includes a Certificate in Learning Sciences from Eduflow and ongoing studies in QQI Training Needs Identification and Design at The Open College, complemented by a diploma in ragioneria from Istituto Tecnico Commerciale Guido Piovene.
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