Omar G.

Omar G. has extensive experience in technical support and quality management within the aerospace and technology sectors. Currently employed at Apple since April 2016 as a Genius in technical support, Omar G. assists clients in analyzing and resolving complex technical issues with a focus on clear and effective communication. Prior to this, various roles included developing performance indicators for aircraft fuselages at Airbus Atlantic, ensuring compliance and updating assembly instructions at Dassault Aviation, and managing supplier deviations at Safran. Omar G. began a career in quality assurance at Safran and SETAM CARABIN, handling customer complaints and identifying root causes. Education includes a Master 2 in Project Management and Quality from IFIS, completed in 2010.