Paul N.

Paul N. has extensive experience in customer service and business process improvement, currently serving as a Lead Pro at Apple since February 2015, where involvement in workgroups focuses on enhancing business processes and facilitating integration. Previous roles include Genius Technician at Apple, where responsibilities encompassed repairing devices, problem-solving, and maintaining communication with customers, as well as Optus In Store Sales Consultant, where sales targets and negotiation skills were paramount. An earlier position as a HI-FI Sales Person at JB Hi-Fi involved achieving target budgets through effective customer engagement. Paul N. holds a Bachelor of Sport & Exercise Management from the University of Technology Sydney and an Advanced Diploma of Sport and Recreation from the Australian Business Academy.