Robert Kugle is a customer-experience driven Product and Program Management Leader currently focused on delivering innovative digital support solutions at Apple. With a strong track record from 2020 to 2024, Robert managed initiatives for high-volume customer issues and new product launches, including notable projects like the Apple Vision Pro and the visionOS Support app. Robert also contributed to next-gen AI solutions in Digital channels and led teams to implement global system changes. They hold a Bachelor of Business Administration and are pursuing further studies in Business Management and Administration.
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