RL

Roomi Luo

Global Workforce Management Operation & Support - APAC Lead

Roomi Luo has over 18 years of managerial and operational experience in Customer Contact Center and Workforce Management. They held leadership roles at companies including Apple and Starwood Hotels & Resorts, where they specialized in vendor management, project management, and workforce planning. Known for strong data analysis and communication skills, Roomi has successfully driven performance metrics and built partnerships across various markets. Roomi holds a degree in Accounting from Guangzhou Television University, which complements their expertise in budgeting and cost control.

Location

Singapore


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