Roscoe M. is an IT specialist and cybersecurity enthusiast with over 10 years of experience in IT, technical support, and hospitality. They have held various roles at Apple, including Senior Technical Consultant and AppleCare Tier 1 Consultant, where they provided critical customer support and technical expertise. Roscoe has also served as an ICT Manager and Business Manager at AQ Services International, overseeing global ICT operations and frontline improvement programs. Currently, Roscoe is pursuing CompTIA A+ and Certified in Cybersecurity certifications to enhance their cybersecurity skills.
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