Seraphim Wu is currently a Repair Center Project Manager at Apple, where they have been responsible for global repair center management since 2016. Previously, they held various positions within Apple, including Customer Relations at Apple Beijing from 2007 to 2009, and Service Provider Support Supervisor from 2012 to 2013. Seraphim also worked in Service Order Management at Apple Singapore from 2009 to 2012. They are pursuing a Master of Business Administration (MBA) degree in Business Administration and Management at The University of Manchester.
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