Shweta Agarwal is an experienced technology and engineering professional with 16 years of relevant experience. Currently serving as an Engineering Manager at Apple, Shweta leads a team of over 50 consultants and FTEs to enhance customer experience in contact centers. Previously, Shweta held roles at Microsoft, Citrix, and Accelerite, focusing on quality assurance and software development across various domains including cloud and networking technologies. Shweta earned a Master of Technology in Computer Science from IIT Delhi and has a strong background in Agile methodologies and team leadership.
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