Stephen Carlson

Stephen Carlson has a diverse professional background consisting of extensive experience in retail and mental health counseling. From July 2008 to July 2018, Stephen was associated with Bath & Body Works, holding various roles such as Sales Lead, Temp Co-Manager, and Temp Store Manager, focusing on managing operations, coaching staff, and enhancing customer satisfaction. Prior experience includes positions as a Mental Health Counselor at Alexian Brothers Behavioral Health Hospital from October 2012 to September 2015 and as a Behavioral Health Technician at Streamwood Behavioral Healthcare System from March 2008 to July 2012, where Stephen monitored patient well-being and assisted with admissions. More recently, Stephen served as a Retail Customer Care Realtime Operations Analyst and in multiple roles at Apple, from August 2021 to November 2019, emphasizing exceptional customer service and training initiatives. Stephen holds an Associate of Arts degree from Harper College and a Bachelor of Arts in Psychology from Northern Illinois University.