Ted McNair is an experienced manager currently working at Apple since August 2015, where strategies were developed and implemented to enhance customer satisfaction and loyalty while overseeing employee performance to boost productivity. Prior to Apple, Ted held various management roles at Verizon from January 2008 to August 2015, focusing on loyalty enhancement, customer feedback analysis, and retention strategies, achieving a notable 10% increase in sales as a Solutions Specialist. Ted holds a Master’s degree in Organizational Leadership and a Bachelor's degree in Organizational Management from the University of Arizona, along with an Associate's degree in Business Administration from Monroe Community College.
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