Thomas Pontzeele is currently an AIML Operations Team Lead at Apple, a position they have held since 2020. Prior to this role, Thomas managed call center operations at ADM VALUE from 2017 to 2020, and held various positions at Meetic from 2006 to 2017, including Customer Relation Operations and Projects Director. They earned a Master’s degree in General Management from EMLYON Business School between 2015 and 2017, and previously studied management sciences and economics at the Université des Sciences et Technologies de Lille and the Université du Droit et de la Santé.
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