Tsun Tsai is a customer champion with extensive experience in software engineering, project management, and data analytics. They have worked as an Engineering Program Manager at Apple since 2019, focusing on services business development, machine learning, and analytics platforms. Previously, Tsun held significant roles at companies such as Microsoft, Expedia Group, and Coupang, leading initiatives in customer experience, technical program management, and data analysis. Tsun's educational background includes a Master of Information and Data Science from UC Berkeley and ongoing studies in Software Engineering and Business Administration at Seattle University and the University of Washington, respectively.
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