Victor Lau

Victor Lau possesses extensive experience in the hospitality industry, beginning with a role as Food & Beverage Attendant at Sydney Harbour Marriott Hotel, where Victor managed various dining services and received multiple awards for outstanding service. Further expertise was gained at W Hotels as Front Office Team Leader, leading front desk operations and enhancing guest satisfaction through training and performance audits. As a Guest Service Agent at Four Points by Sheraton Sydney, Victor excelled in check-in and check-out processes and received recognition for exceptional service. Transitioning to a technology-focused role at Apple, Victor served as a Digital Product Fraud Prevention Specialist and later as a Risk Management Analyst, demonstrating strong analytical skills and achieving top quartile performance. Victor holds a Bachelor's Degree in International Hotel & Resort Management from Blue Mountains International Hotel Management School and a Diploma in Business IT from Singapore Polytechnic.