Vikas Gupta is a Senior Program Manager at Apple, where they have led strategic payments transformations for the Apple Online Store for over 10 years. They have developed scalable architecture to enhance customer experience and operational efficiency, introduced innovative features like a real-time project completion monitoring dashboard leveraging machine learning, and initiated key programs such as the iPhone Upgrade Program and Apple Trade-in Program. Before joining Apple, Vikas founded a startup to create mobile apps for celebrities and served as CEO of QBit Systems, designing mission-critical applications. Vikas holds a Master of Science in Computer Science from Rochester Institute of Technology and a Post Graduate Diploma in e-Business System Architecture from Cistems Institute of Information Technology, along with multiple certifications in project management and Agile practices.
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