Vivek Krishnamoorthy is an experienced engineer with over 14 years in the IT industry, currently serving as a Techno-Functional Lead for Apple’s iTunes Data Services. In this role, they are responsible for incident management, escalation management, and customer experience management within a 24/7 production support model. Previously, Vivek worked on various software development and support projects at companies such as DuPont, Eastman Chemical Company, and Infosys, with expertise in technologies including Unix Shell scripting, Oracle PL/SQL, and Teradata SQL. They hold a Bachelor of Technology in Mechanical Engineering from Sree Chitra Thirunal College of Engineering.
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