Vivian Ugalde, MBA, B.Arch., is a Retail Specialist at Apple, where responsibilities include delivering exceptional customer service and collaborating with sales and technical teams to streamline in-store operations. Additionally, Vivian serves as Co-Founder and Business Consultant at BusinessBear, focusing on process improvement and client experience enhancement for various businesses. Vivian holds a Bachelor of Architecture from Universidad Iberoamericana, Ciudad de México, and a Master of Business Administration from University Canada West.
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