Zane Winer is a seasoned professional with over five years of experience in technical troubleshooting and customer support, primarily at Apple. As a Genius, Zane mentored teams and enhanced workflows, successfully reducing problem frequency and improving support efficiency. With an MSc in Biology, Zane applies analytical problem-solving skills and effective communication strategies. Currently, Zane serves as Director at Sacocraphy Inc., overseeing operations and data analytics while striving to improve processes and contribute meaningfully to teams. Outside of work, Zane is passionate about writing and systems thinking.
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