Aaron Mello

Aaron Mello has a diverse work experience spanning various industries and roles. Aaron began their career as the Owner and PC & Network Technician of Honest PC Computer Repair, where they provided on-site troubleshooting and consultation for small businesses and home users. In 2011, they joined Wipro Limited as a Desktop Support Technician, where they resolved technical issues for Applied Materials using the Remedy ticketing system.

Afterward, Aaron worked as an IT Manager at CarePoint P.C., providing IT support and management for a physician's group. Aaron then founded MoodFood Clinic, a private nutrition practice specializing in mental health for men and boys. In this role, they provided holistic nutritional therapy alongside conventional psychiatric drug therapy and talk therapy.

Aaron continued their IT career by joining the Denver Rescue Mission as an IT Technician. Aaron imaged, set up, and deployed Windows 10 laptops and desktops and troubleshooted hardware and software problems for 300 users across seven locations. Additionally, they administered Microsoft SCCM, Active Directory user accounts, and Group Policy Objects.

Next, Aaron joined Long View Systems as a Systems Consultant, where they provided IT support for a laptop refresh project at Newmont Mining. Aaron also offered day-to-day desktop support and utilized ServiceNow for ticket management.

Most recently, Aaron is employed at Applied Tech as the Security Operations Center Team Lead. Prior to this role, they served as the Shared Services Systems Specialist and the IT Systems Technician/vCTO. The information provided does not indicate the end date for their current role.

Throughout their career, Aaron has demonstrated a strong commitment to customer service and technical expertise in various IT support roles.

Aaron Mello's education history includes a degree in Computer Engineering from The University of Texas at Dallas. In 2013, they enrolled in the Nutrition Therapy Institute and completed a Master Nutrition Therapist program, specializing in Human Nutrition. Additionally, they have obtained several certifications, including Microsoft 365 Identity and Services (MS-100) from Microsoft in January 2023, Microsoft 365 Certified: Teams Administrator Associate from Microsoft in April 2022, AT-15 - Central Endpoint and Server v3.0 - Architect from Sophos in March 2022, Microsoft 365 Certified: Fundamentals from Microsoft in March 2022, ET80 - XG Firewall v18.0 - Engineer from Sophos in March 2021, ET15 - Sophos Central Endpoint and Server v3.0 - Engineer from Sophos in February 2021, Microsoft 365 Certified: Enterprise Administrator Expert from Microsoft in February 2023, CompTIA A+ from CompTIA in November 2019, CompTIA IT Operations Specialist from CompTIA in March 2020, CompTIA Network+ from CompTIA in March 2020, CompTIA Secure Infrastructure Specialist from CompTIA in May 2020, and CompTIA Security+ from CompTIA in May 2020.