Michael Barnett

Michael Barnett is a customer success and revenue growth leader with over 15 years of experience in SaaS and technology sectors. They have held prominent roles at companies such as Fidelity Investments, Voya Financial, and NexTrust, where they consistently achieved double-digit revenue growth and high client satisfaction scores. Currently serving as the Director of Client Success at Applied Tech, Michael continues to drive retention and revenue performance while mentoring teams in best practices. Michael's background includes playing baseball at the University of Utah, where they demonstrated leadership as a three-year team captain. Always focused on growth and helping customers succeed, they are trained in the MEDDIC methodology and thrive in collaborative environments.