Patrick Murphy

Patrick Murphy is a seasoned Customer Support Manager at ApplyBoard, with extensive experience in customer success and support roles cultivated over nearly a decade. Previous roles include Customer Success Manager at GBL, where significant achievements included hiring and training a 12-member client service team, reducing ticket volumes substantially, implementing 24/7 support, and enhancing issue response times. Additionally, Patrick has experience as a Customer Support Team Lead at GBL, guiding teams and developing training materials. Earlier career experiences include sales at Hudson's Bay Company and teaching roles at Sacred Heart Catholic School and the University of Waterloo. Patrick holds a Bachelor’s Degree in Education from Wilfrid Laurier University, a Master’s Degree in History from the University of Waterloo, and a Bachelor’s Degree in History from the same institution.