Yu Bai

Yu Bai is an accomplished professional with a strong background in customer experience and event coordination. At ApplyBoard, Yu held the position of Senior Customer Experience Specialist, where collaboration with the Canadian headquarters team led to the successful recruitment and training of an outsourcing team in Chongqing, China, enhancing service for clients in Mainland China and Southeast Asia. Previous roles include Application Decision Specialist and Team Lead at bilibili Group, as well as Content Editor at the Ontario Institute for Studies in Education at the University of Toronto. Academic credentials include a Master of Education in Social Justice Education from the University of Toronto, achieved with a 4.0 GPA, and a Bachelor of Management in Tourism Management from South China Normal University, where Yu maintained a GPA of 3.74.