Patrick MacDonald is currently a Consultant at Infocenter, where they optimize clients' ServiceNow CMDBs. They lead the SEO department at Appnet Web Design, managing campaigns for over 100 clients while implementing data-driven strategies. Previously, Patrick served as the Customer Service Lead at Big Man Moving and a Replenishment Buyer at Mast General Store, fostering relationships and improving operations. Patrick is a Certified ServiceNow System Administrator as of 2025 and holds a certification in Full-Stack Web Development from the University of North Carolina at Chapel Hill.
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