Apporto
Daniel Cooksey is a skilled Technical Support Specialist with a robust history in IT support and help desk administration across multiple organizations. Currently at Apporto since December 2022, Daniel previously served at ValueHealth LLC, where support responsibilities included hardware maintenance and remote employee assistance. Prior roles include Help Desk Administrator at eMoneyUSA, where Daniel managed hardware tasks, implemented IVR systems, and facilitated remote workstation migration during the COVID-19 pandemic. Experience extends to Junior System Administrator at International House of Prayer, where Daniel oversaw hardware provision and help desk support, and Help Desk Specialist at Dine Brands Global, handling high-volume ticket resolution. Daniel's technical expertise encompasses various platforms and tools, making significant contributions to operational efficiency throughout all roles. Education background includes a high school diploma through homeschooling.
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Apporto
Cloud desktops enable teams to work remotely while maintaining productivity and security. But to many end users, cloud desktops bring too many boundaries — limited operating systems, contrived geographies, low performance, etc. To IT admins, cloud desktops bring many headaches — building, maintaining, and securing a network of cloud desktops is not for the faint of heart. Meet Apporto — A virtual desktop platform that is expertly built and maintained. Proven at hundreds of organizations, Apporto removes the boundaries of cloud desktops — Want Mac virtual desktops? No problem. Need a top-of-the-line desktop to run a simulation? — Done. For IT admins, Apporto is a breeze. We have done all the heavy lifting (architecture, maintenance, alerting, security) so you don’t have too. Yet, we provide a simple UI that enables you to quickly and easily configure and customize the environment for your needs. We think of Apporto as a top-of-the-line sports car — We have done the heavy lifting (i.e. engineering) so you don’t have too. But we think you and your users will enjoy driving it. Click here for a test drive. Apporto Features and Benefits - Persistent profiles, file storage, and snapshots provide users with greater security, and a more flexible ‘work from anywhere’ environment. - Delivered on a browser; runs on any device; always responsive. - Analytics to monitor progress - Patching, monitoring, security, and back-ups are managed by Apporto. - Auto-scaling to meet peak demand. - Built-in chat, sound, and video. - Best-in-class antivirus software with 24x7 monitoring by Apporto. - Linux, Windows, and MacOS virtualization. Apporto clients also benefit from a 50 – 75% reduction in costs compared with traditional VDI, and a dramatic reduction in support requests.