Jasmine Shaw

Customer Success Manager at Apporto

Jasmine Shaw currently serves as a Customer Success Manager at Apporto since October 2023. Previously, Jasmine held the position of Customer Success and Support Manager at Knowledge to Practice (K2P) from November 2018 to March 2023, where responsibilities included managing partner relationships, driving innovation, and ensuring the successful deployment of SaaS products. Prior experience includes serving as a Senior Client Management Representative at the National Board for Certification in Occupational Therapy (NBCOT) from October 2014 to April 2018, where management of the candidate and certification database was key. Earlier roles also include Customer Support Coordinator at MRIS from September 2010 to February 2013, providing essential administrative support and quality customer service. Jasmine is currently pursuing education at the University of Maryland, which began in August 2006.

Location

Gaithersburg, United States

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Apporto

Cloud desktops enable teams to work remotely while maintaining productivity and security. But to many end users, cloud desktops bring too many boundaries — limited operating systems, contrived geographies, low performance, etc. To IT admins, cloud desktops bring many headaches — building, maintaining, and securing a network of cloud desktops is not for the faint of heart. Meet Apporto — A virtual desktop platform that is expertly built and maintained. Proven at hundreds of organizations, Apporto removes the boundaries of cloud desktops — Want Mac virtual desktops? No problem. Need a top-of-the-line desktop to run a simulation? — Done. For IT admins, Apporto is a breeze. We have done all the heavy lifting (architecture, maintenance, alerting, security) so you don’t have too. Yet, we provide a simple UI that enables you to quickly and easily configure and customize the environment for your needs. We think of Apporto as a top-of-the-line sports car — We have done the heavy lifting (i.e. engineering) so you don’t have too. But we think you and your users will enjoy driving it. Click here for a test drive. Apporto Features and Benefits - Persistent profiles, file storage, and snapshots provide users with greater security, and a more flexible ‘work from anywhere’ environment. - Delivered on a browser; runs on any device; always responsive. - Analytics to monitor progress - Patching, monitoring, security, and back-ups are managed by Apporto. - Auto-scaling to meet peak demand. - Built-in chat, sound, and video. - Best-in-class antivirus software with 24x7 monitoring by Apporto. - Linux, Windows, and MacOS virtualization. Apporto clients also benefit from a 50 – 75% reduction in costs compared with traditional VDI, and a dramatic reduction in support requests.


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Employees

11-50

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