Apporto
Jasmine Shaw currently serves as a Customer Success Manager at Apporto since October 2023. Previously, Jasmine held the position of Customer Success and Support Manager at Knowledge to Practice (K2P) from November 2018 to March 2023, where responsibilities included managing partner relationships, driving innovation, and ensuring the successful deployment of SaaS products. Prior experience includes serving as a Senior Client Management Representative at the National Board for Certification in Occupational Therapy (NBCOT) from October 2014 to April 2018, where management of the candidate and certification database was key. Earlier roles also include Customer Support Coordinator at MRIS from September 2010 to February 2013, providing essential administrative support and quality customer service. Jasmine is currently pursuing education at the University of Maryland, which began in August 2006.