Lee Joan V. is an accomplished Senior Quality Assurance Engineer at Apprentice.io since June 2022, with a strong background in quality assurance and technical support, having previously held roles such as Quality Assurance Analyst and Technical Support Lead. Prior experience includes serving as a Technical Consultant and, earlier, in various capacities including Technical Manager and Support Engineer at CyberGrants, where Lee successfully managed end-to-end implementation of SaaS projects and provided account management for Fortune 100 clients. Lee also participated in the Karl STORZ Leadership Development Program as a WPI Ambassador, focusing on customer engagement and team collaboration, and has undertaken multiple internships, including environmental management roles at MassDEP and academic support at The State University of New York. A graduate of Worcester Polytechnic Institute with a Bachelor’s Degree in Chemical Engineering, Lee has developed a diverse skill set spanning technical, managerial, and educational domains.
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