Matthew Williamson is a seasoned professional in the support and operations management sectors, currently serving as Head of Support at AppsAnywhere since August 2024. Previously, Matthew held various roles at EMIS Group plc, including Operations Manager and Customer Support Team Leader, from July 2022 to August 2024. Matthew's extensive experience at British Gas spanned over 13 years, where key positions included Executive Complaints Lead, Operations Manager, Learning and Development Manager/Operational Project Lead, and Team Leader, focusing on customer service excellence and complaint resolution. Early career experience includes delivering exceptional customer service as a Customer Service Representative, alongside training peers in both service and sales. Matthew's foundational education was completed at St Wilfrids Catholic High School Sixth Form and Language College from 2002 to 2009.
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