Ryan Stevens

Ryan Stevens is an experienced professional in technical support and customer success, currently serving as the Director of Technical Support at Appspace since September 2024. Prior to this role, Ryan held various positions at Igloo Software, including Manager of Technical Account Management and Technical Account Manager. Experience also includes working as a Customer Success Manager at eSentire Inc. and a Customer Service Manager at BlackBerry, where Ryan managed support and repair relationships with Wireless Carriers and provided contractual advice and operational analysis. Additional roles at BlackBerry encompassed Partner Requirements Manager, Support Readiness Manager, and Partner Support Account Manager, demonstrating expertise in managing relationships and service delivery for top-tier Wireless Carriers. Early career experience at Research In Motion focused on escalated support for BlackBerry software, collaborating with multiple teams to resolve complex issues. Ryan's educational background includes studies at Mohawk College and Barton Secondary.