Alex Edwards is a seasoned professional in customer success and account management, currently serving as Senior Premier Customer Success Manager at Apptio, an IBM Company, since January 2021. Previous experience includes roles as Premier Customer Success Manager at Apptio and Customer Success Manager at OpenSensors, where Alex focused on maximizing customer value through strategic alignment. Additional roles encompass Account Executive at OpenSensors, Commercial Manager at Majestic Athletic, and Account Manager at Proact IT UK, with responsibilities ranging from business development to managing key client relationships and driving sales. Alex holds a Master in Planning and a BA (Hons) in Planning Studies from Sheffield Hallam University, supplemented by a strong academic background from Aylesbury Grammar School.
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