Jing (Wendy) Wang is a seasoned technical support professional with extensive experience in the technology sector. Currently serving as a Principal Technical Support Engineer at Apptio, an IBM Company, since November 2017, responsibilities include supporting and maintaining SaaS solutions for customers and providing operational and technical assistance to field personnel. Previous roles include Application Support Engineer and Software Engineer at Thomson Reuters, where responsibilities involved ensuring the accessibility of a global IT infrastructure and developing real-time data systems. Additional experience includes roles as a Quality Engineer at MicroStrategy and a Technical Operations intern at eBay. Jing holds a Master's and Bachelor's degree in Biomedical/Medical Engineering from Zhejiang University.
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