Kevin J. has extensive experience in IT support and user services, currently serving as a HelpDesk Specialist II at Ziply Fiber since March 2025. Prior roles at Apptio included End User Services Technician, Service Desk Analyst II, and IT Service Desk Analyst, demonstrating a strong progression in IT service roles since October 2016. Kevin J. also worked as an IT Support Specialist at the Bill & Melinda Gates Foundation from October 2014 to March 2016, and as an IT Support Technician at Trident Seafoods earlier in 2014, focusing on Windows 7 refresh rollouts. Earlier experience includes serving as a Desktop Support Specialist at F5 Networks and an On-Air host/Web Developer at Entercom, where responsibilities included hosting a radio show and managing multiple radio station websites. Kevin J. is an alumnus of Green River College.
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