Mark Jones

Mark Jones is a seasoned professional with extensive experience in product management and web operations, currently serving as the Director of Web Operations at Apptio, an IBM Company, since September 2013, with previous roles in campaigns, content development, and product marketing. Prior experience includes significant positions at NetIQ from October 2000 to September 2013, where responsibilities involved defining strategic visions, managing portfolio investments, and leading product managers across multiple product lines such as PlateSpin, Unified Communications, AppManager, and Aegis. Earlier career experience includes various program management roles at Microsoft Corporation from May 1995 to October 2000, focusing on customer service and systems management solutions. Mark Jones holds a degree from the University of Washington, completed between 1992 and 1995.