Max Brenes is a skilled Commercial and Technical Account Leader with extensive experience in customer success and account management across various sectors. Brenes has previously held positions at notable organizations such as VMware, ProdPerfect, and Pearson, where they demonstrated a strong ability to drive customer engagement, reduce churn, and enhance strategic partnerships. Currently, they serve as the Cloud Customer Success Program Manager for LATAM at Apptio, delivering strategic guidance and maintaining robust relationships with customers and partners. Brenes earned a Bachelor of Arts in Psychology from Macalester College and holds both an MBA and an MS in Information Systems from the Questrom School of Business at Boston University.
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