Mike Martinelli is a seasoned IT professional with extensive experience in customer success and team leadership. Currently serving as a Premier Customer Success Manager at Apptio, an IBM Company, since April 2024, Martinelli focuses on leveraging a cloud-based platform to enable data-driven decision-making for digital leaders. Prior to this role, Martinelli has been with IBM since January 2019 as Team Lead at IBM Expert Labs, spearheading the North American Professional Services Team to enhance IT operations through Turbonomic Application Resource Management. With a long tenure at Cisco Systems from February 1998 to December 2018, Martinelli held various positions, including IT Manager and Member of Technical Staff, where responsibilities included managing large global technical teams and delivering innovative technologies across IT compute, virtualization, storage, and networking. Martinelli holds an Associate's degree from the University of New Hampshire.
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