Supriya B. is a Customer Success Manager at Apptio, an IBM Company, with experience in managing a portfolio of $4M ACV, building Customer Success Plans, and tracking customer health scores using Gainsight. Previously serving as an Associate Customer Success Manager at Apptio, Supriya closely collaborated with Account Teams and Product Teams to drive customer engagement and resolution of issues. Prior experience includes a role as a Functional Consultant at HighRadius, where Supriya implemented Cash App Automation for Bank of America clients, and positions within AIESEC in Bhubaneswar focusing on accounts business development and sales related to international internships. Supriya holds a Bachelor of Technology in Electronics and Telecommunications from KIIT - Kalinga Institute of Industrial Technology.
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