Andy Ladd is a Senior Customer Success Manager at Apptopia Inc., where they are passionate about cultivating lasting client relationships and driving success in the Fintech sector. With 9 years of dedicated experience in Customer Success, Andy has previously managed communication surrounding software issues at Morningstar and provided funding solutions for small businesses at Forward Financing. They also served as an Investor Services Associate at Putnam Investments and held the position of Student Body President at the University of Massachusetts Lowell, where they earned a double major in Political Science and Criminal Justice.