Idrees Padela

Idrees Padela has extensive experience in customer success and technical support roles within the technology sector. Currently serving as a Sr. Customer Success Manager at AppViewX since October 2016, Idrees leads Solutions Engineering, Product Support, and Product Management teams, focusing on onboarding and adoption strategies for multi-region accounts. Prior experience includes a Client Services Manager position at Cisco, where Idrees managed adoption, retention, and contract renewals, as well as a Support Engineer role at Microsoft, providing assistance to Azure clients. Additional experience encompasses roles at Cisco and Dell, delivering client services and technical support. Idrees holds a BCA degree in Computer Science from Dr. C. V. Raman University, completed in 2011.